Email us
The fastest way to reach a real person is hello@heyori.app. Tell us what happened, what device you're on, and — if you can — a screenshot. We read every message ourselves.
Please include health information only if it is needed for us to help. If you choose to include it, you explicitly consent to us using that information to investigate and respond to your message.
Common questions
Before you write in, a quick answer might already be waiting on our frequently asked questions.
Account & subscription help
Manage or cancel a renewing Premium subscription directly through the store you subscribed with:
Want to delete your account entirely? See Delete your Ori account.
Report a safety concern
If something in the app gave advice that felt unsafe or concerning, please email hello@heyori.app with details straight away. See also our Health Disclaimer.